Who we are
Our website address is: https://clear-touch.co.uk.
We trade as Clear-Touch Ltd, registered in the UK.
You can contact us by phone on 01202 053875 or email at stevefish@clear-touch.co.uk.
Comments
When visitors leave comments or reviews on our site, we collect the data shown in the form, along with the visitor’s IP address and browser user agent string to help prevent spam.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to see if you use it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture (if any) will be visible to the public alongside your comment.
Media
If you upload images to our website (for example, in a product review), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the site can download and extract location data from images.
Cookies
We use cookies to enhance your browsing experience and provide essential site functionality. for one year.
If you leave a comment or review, you may choose to save your name, email address, and website in cookies so you don’t have to re-enter your details next time. These cookies will last for one year.
If you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in, we set cookies to save your login details and screen display preferences. Login cookies last for two days, screen option cookies last for a year. If you select “Remember Me”, your login will remain active for two weeks. Logging out removes these cookies.
If you edit or publish content, an additional cookie will be saved in your browser. This cookie contains no personal data and simply records the post ID of the item you edited, expiring after 1 day.
Embedded content from other websites
Pages on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves exactly as if you visited that website directly.
These sites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that embedded content, especially if you are logged in to that other site.
Who we share your data with
We do not sell or rent your personal data to third parties.
If you request a password reset, your IP address will be included in the reset email.
Payments are processed securely through trusted payment gateways (such as Stripe or PayPal), which have their own privacy policies.
How long we retain your data
If you leave a comment or review, it and its metadata are stored indefinitely. This helps us recognise and approve follow-up comments automatically instead of holding them in a moderation queue.ue.
For registered customers, we store the personal information provided in their account. You can see, edit, or delete your information at any time (except your username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account or have left comments/reviews, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you, excluding data we are required to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Some data may also be processed by our website hosting provider and analytics tools (such as Google Analytics) to improve website performance.